Welcome to Heise Flow. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before using our website or purchasing any products.
1. About Us
Heise Flow is an authorized reseller of premium home decor products, including picture frames and wall display sets from trusted brands such as Kate and Laurel, StyleWell, Malden International Designs, and Melannco.
Business Address:
2138 Kentwood Dr, Lancaster, PA 17601
Email: support@heiseflow.website
Phone: +1 (215) 916-5141
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to provide accurate and complete information during registration and checkout.
3. Product Descriptions
We strive to ensure all product descriptions, prices, and images are accurate. However, we cannot guarantee that all details are free from errors. Minor variations may occur due to manufacturer updates or display settings. We reserve the right to correct any errors or inaccuracies without notice.
4. Pricing and Availability
All prices are listed in U.S. Dollars (USD). Product availability and prices are subject to change without notice. We are not responsible for typographical errors or discrepancies in pricing.
5. Orders and Payments
By placing an order, you agree to pay the total amount due, including any applicable taxes and shipping fees. We accept multiple secure payment methods, which are outlined on our Payment Methods page. We reserve the right to refuse or cancel orders at our discretion.
6. Shipping and Delivery
Orders are shipped within the U.S. only. Processing and delivery times are outlined on our Shipping and Delivery page. Heise Flow is not liable for delays caused by third-party carriers, weather conditions, or incorrect shipping information.
7. Returns and Refunds
We accept returns under specific conditions, as detailed on our Refund and Return Policy page. Items must be returned in their original condition. Refunds are issued to the original payment method once returns are received and inspected.
8. Intellectual Property
All content on this site, including product images, graphics, logos, and text, is the property of Heise Flow or the respective product manufacturers. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. Third-Party Links
Our website may include links to third-party websites for your convenience. Heise Flow is not responsible for the content or practices of these external sites. Use of third-party links is at your own risk.
10. Limitation of Liability
Heise Flow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the item in question.
11. Warranty Disclaimer
Products sold through our site are covered by manufacturer warranties, if applicable. Heise Flow does not provide any warranties beyond those offered by the product’s original manufacturer.
12. Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page. Continued use of our website after changes constitutes your acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.
16. Contact Us
For questions or concerns regarding these Terms, please contact:
Heise Flow
2138 Kentwood Dr
Lancaster, PA 17601
📧 Email: support@heiseflow.website
📞 Phone: +1 (215) 916-5141