Welcome to Heise Flow. These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By visiting or shopping at heiseflow.website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please do not use our website.
1. Introduction
Heise Flow operates as an authorized reseller of premium home décor items including but not limited to picture frames and wall art sets from trusted brands like Kate and Laurel, StyleWell, Malden International Designs, and Melannco. We are committed to providing a smooth and secure shopping experience.
Contact Information:
📍 2138 Kentwood Dr, Lancaster, PA 17601
📞 +1 (215) 916-5141
📧 support@heiseflow.website
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:
Use our site in any way that may damage or impair access to the website.
Interfere with other users’ enjoyment of the website.
Attempt to gain unauthorized access to any portion of the website.
Use bots, crawlers, or similar tools for data extraction without our consent.
3. Product Information
All products listed on our site are sourced from licensed manufacturers and suppliers. We do our best to ensure that all product descriptions, images, prices, and availability are accurate and up to date. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and to update product details without prior notice.
4. Ordering and Payment
Orders are placed through our secure online checkout. Payment must be received in full before an order is processed. We accept various payment methods as described on our Payment Methods page. Heise Flow reserves the right to refuse or cancel any order, including those with incorrect pricing or suspected fraud.
5. Shipping and Delivery
Shipping services and timelines are detailed on our Shipping and Delivery page. We are not liable for delays due to weather, shipping carrier issues, or incorrect address details provided by the customer.
6. Returns and Refunds
We accept returns in accordance with our Refund and Return Policy. All items must be returned in their original, unused condition within the specified return period. Refunds will be issued after inspection of the returned items.
7. Account Registration
When you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Heise Flow reserves the right to terminate accounts that violate our Terms of Service.
8. Intellectual Property
All content on the Heise Flow website, including logos, product images, designs, and text, is the property of Heise Flow or its product partners and protected by copyright and trademark laws. No material from this site may be copied, reproduced, or used without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Heise Flow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is strictly limited to the amount paid for the product(s) purchased.
10. User-Generated Content
If you submit any content (such as reviews or testimonials), you grant Heise Flow a non-exclusive, royalty-free license to use, display, and distribute that content on our site or marketing materials. We reserve the right to remove any content we deem inappropriate or offensive.
11. Third-Party Links
Our website may include links to third-party sites for additional information or convenience. Heise Flow does not endorse and is not responsible for the content, privacy practices, or terms of these external sites.
12. Privacy
Your use of our site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
13. Modifications to Terms
We may update these Terms of Service at any time without prior notice. Any changes will be posted on this page with the effective date. Continued use of the website after changes constitutes your agreement to the revised terms.
14. Governing Law
These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law provisions.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
Heise Flow
2138 Kentwood Dr, Lancaster, PA 17601
📧 support@heiseflow.website
📞 +1 (215) 916-5141